CONTACT US

We value your questions, feedback, and inquiries at seraphluxe. Whether you need help tracking an order, require styling advice, or have questions about our return process, our customer support team is here to assist you promptly and professionally.

Company Name: seraphluxe

Customer Service Email: service@seraphluxe.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

When reaching out to us via email, please include your full name, order number (if applicable), and a detailed description of your inquiry or concern so that our team can resolve your issue as quickly and efficiently as possible. We strive to respond to all customer inquiries within 24 to 48 hours during regular business hours. For security and record-keeping purposes, all official customer communications are handled electronically via our designated service email.

Effective Date: January 1, 2026

Last Updated: January 1, 2026